Shipping Policy

At Victoria Glasgow, we offer free shipping on all orders. Here are the details regarding the shipping of your items:

  1. Shipping Time
    We process orders within 1 to 3 business days after confirmation of your payment. Once your order is shipped, the estimated delivery time is 5 to 15 business days, depending on your location.

  2. Shipping Confirmation
    Once your order is shipped, you will receive a confirmation email containing tracking information. This will allow you to track your package until it is delivered.

  3. Delivery Areas
    We currently deliver within the UK only. If you reside outside this area, please contact us to discuss delivery options.

  4. Delivery Delays
    Delivery times are estimates. Victoria Glasgow is not responsible for delays caused by unforeseen events such as customs issues, strikes, or other circumstances beyond our control.

  5. Shipping Issues
    If you do not receive your order within the expected timeframe, or if you have questions about shipping, please contact us at info@victoriaglasgow.com, and we will be happy to assist you.

  6. Undeliverable Products
    In the event that a package is returned to us due to an incorrect or undeliverable address, we will contact you to arrange for redelivery. Additional fees may apply for reshipping.